South Korea’s antitrust watchdog said Sunday it will come up with effective measures to restrict delinquent online sellers using popular customer-to-customer platforms such as Karrot and Joonggonara.
The Fair Trade Commission will guide platform operators to voluntarily enhance their user protection system and regulate business-driven sellers who are business owners rather than ordinary individuals.
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This comes in response to increasing fraudulent damage and dispute cases reported from sales of counterfeit items and scams.
Near a quarter of online flea market platform users who participated in a survey conducted by the Korea Consumer Agency in August said they have experienced some type of consumer damage.
The KFTC plans to discuss with such platforms ways to operate fair and transparent dispute resolution standards and procedures, as well as to come up with effective restriction measures on delinquent online sellers.