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EU Extends Deadline For Facebook, Kustomer Decision To December

By  |  August 9, 2021

EU antitrust regulators have extended the deadline for a decision on Facebook’s acquisition of US customer service startup Kustomer by a week to December 15, a European Commission filing showed on Monday, August 9.

The EU executive, which acts as the competition enforcer for the 27-country bloc, opened a full-scale investigation into the deal earlier this month, stating that it may hurt competition and reinforce Facebook’s power in online advertising.

Facebook has stated it would cooperate fully with the Commission’s review.

The Commission stated it had extended the deadline after Facebook asked for more time. Such extensions are common during the summer holiday season when it is more difficult to find customers and rivals able to respond to queries about the market.

The UK competition agency is also investigating the deal while its German counterpart is now checking to see if Facebook should also seek its approval.

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