The Competition and Markets Authority (CMA) works to ensure that consumers get a good deal when buying goods and services, and that businesses operate within the law.
The CMA established its COVID-19 Taskforce to identify, monitor and respond to competition and consumer problems arising from coronavirus and the measures taken to contain it.
This report sets out some of the work of the Taskforce, focusing on the complaints we have received and the actions we have taken in response. It follows earlier reports published on 24 April and 21 May. We intend to publish further reports if problems persist, updating the complaints data, and providing additional information about the work of the Taskforce.
People and businesses who have seen or experienced businesses behaving unfairly during the coronavirus outbreak can report it to the CMA by using our dedicated online form. Where there is evidence that businesses have breached competition or consumer protection law, the CMA will take enforcement action if warranted…
Full Content: CMA